In this article we are going to introduce YourDriverApp Fleet Management. That includes what they are, how to use them, and what benefits they offer.
Good to know that within YourDriverApp, fleet management starts with creating a group.
Before we delve into the detail, YourDriverApp prompts you to build a network of drivers. These can be colleagues, employees, or even friends. We advise you to use the wizard to set that up, using your existing handset contacts quickly.
At it most fundamental level, YourDriverApp is a communication tool much like WhatsApp, with which you can chat. However, as a taxi driver, you need more, and that is what we have given you. Not only can you communicate, but you can arrange your contacts, into drivers, customers, and personal contacts. This enables you to separate work from your own personal life and work more efficiently.
And that is where groups come in; you can with a few taps assign and create groups for a few drivers, or large fleets with hundreds of drivers. Once set up, group members can share work, location, and availability information with each other and dispatchers.
Having a ready set of contacts in your network who are drivers is essential for a mobile dispatcher. Why? Imagine, you find yourself unable to take a job. Will you just turn it down, leaving the customer to find someone else?
The answer, of course, is, no, that should never happen! And that’s where YourDriverApp groups come to your aid. Groups enable a user to organise a network of drivers that he works with to be ready for jobs whenever, and wherever they become available. So, no job is ever turned down, as members share the workload.
Fortunately, we did not stop at the organisation of a group, as a YourDriverApp user, each driver enters the same details as you. So, when on shift, his/her availability is known. All drivers have the option of choosing the following options.
This availability information comes in useful for the dispatching of jobs via a group. It enables the dispatcher to choose a driver based on his/her rating, location, or another factor of choice. To aid in the decision-making process, all drivers also appear on a map indicating their availability and capacity.
As with WhatsApp, YourDriverApp groups enable you to talk to individual members or everyone at the same time. However, unlike a standalone app, there are added benefits for a driver, which are as follows.
Once a group has been set up, and its drivers ready for work, the ability to auto-dispatch jobs becomes available. Our advanced auto dispatching algorithm handles that and takes the following into account:
Based on the above criteria, a driver score is created with a maximum of 5-points. The first job offer is sent to an available driver who meets proximity requirements and has the highest Driver score. If no answer comes after 3-seconds, the next best-fit driver also receives the offer. That continues until either multiple group members have an offer, or one or more accepts.
Should you need any assistance with the setup of YourDriverApp groups, we are here to help. You can either ask questions via the contact us link below or view our how-to article on this very subject. As always we will continue to refine and update all documentation for our users.
A most relevant question. Although making money is not our first priority, it still is important to make sure there is enough income generated to be able to maximize our positive impact on our driver community.
Hundreds of thousands of taxi and limo drivers worldwide use WhatsApp groups to exchange work with fellow drivers. This makes WhatsApp by far the most used ‘dispatch system’ in the world.
ALL DRIVERS UNITE
The YourDriverApp driver cooperation platform is our gift to the global driver community. It’s the result of the calling felt to be of service and do something meaningful, something that matters in this world.
After being active for over 10 years in the market of online dispatching solutions, I realised that I had come to a turning point in my life. The whole team had worked tirelessly for about three years on a completely new collaboration platform that we were all really excited about and we were now finally ready to launch.
In the process of discussing the right marketing approach, I came to realise how much I personally had changed in those last 10 years. I realised how little interest I still had in creating yet another institution in this world that is mainly interested in money; in serving itself and its investors. When I looked more deeply into myself, I found that first and foremost I needed the project to be meaningful. Something that improves the lives of people. It should really be a positive addition to this world, not just beneficial to a small group of stakeholders while many of its users actually pay the price.
I realised there and then that we had unwittingly created the perfect starting point to do just that. Our team had managed to complete this first version of the platform without any external investors or loans and were therefore completely independent to whatever we wished. On the technical side we had created a unique dispatching platform designed to serve people (drivers) over enterprises. Our technical dispatch architecture sets it apart from anything out there in the way that it sets the person (driver, entrepreneur) central as our customer, not the business.
So here we are. Introducing YourDriverApp:
On behalf of the whole team
Mewis Koeman
CEO YourDriverApp
